The Define phase within the model of Lean Six Sigma plays a role as the foundational stage for any process improvement initiative. In manufacturing, this phase is particularly essential as it involves a deep comprehension of the current state processes and clearly defining project goals. By conducting thorough data collection, process mapping, and

Lean Six Sigma offers a powerful framework for improving service operations. By integrating the principles of Lean Manufacturing and Six Sigma, organizations can attain significant gains in customer satisfaction. Through process mapping, data analysis, and continuous improvement methodologies, Lean Six Sigma helps identify waste within service deli